FAQ
- How to contact support?
- What is the difference between radoff products?
- How do I download the Radoff app?
- What should I do once I download the app?
- What do I do if I can't create my account?
- What are the features of the Radoff app?
- I can't configure my Radoff device, how can I do it?
- Why is the led purple and flashing? Why is the led red?
- How do I reset the device?
- What to do if the device disconnects?
- What happens if I unplug the device's power supply from the power outlet or turn off WiFi?
- How long does it take to get the first measurement?
- Radoff Now calibration period
- Radoff Sense calibration period
- Does the device require batteries?
- How long does the product warranty last? And what is inside the box?
- Can I connect the device to Amazon Alexa?
- Where should I place my device?
- Can I move the device from one room to another?
- Can multiple users use the same account to view the parameters detected by the device?
- How can I clean my device?